Help & Support

Last updated: March 8, 2026

Help & Support

Contact Us

If you need help with Eat With Your Eyes, we're here for you.

General Support

• Email: support@eatwithyoureyes.app
• Response time: Within 24 hours

Report a Problem

If you encounter a bug or technical issue, please include:

• A description of the problem
• Steps to reproduce the issue
• Your device model and OS version
• Screenshots if applicable

Account Issues

For account-related concerns (login problems, account recovery, data deletion requests):

• Email: support@eatwithyoureyes.app
• Include your registered email address

Content Reports

To report inappropriate content or a user violating our community guidelines, use the in-app Report feature available on any video, review, or user profile.

Billing & Subscriptions

• **iOS subscriptions**: Manage in Settings > Apple ID > Subscriptions
• **Other subscriptions**: Manage in the app under Settings > Subscription
• For billing questions: support@eatwithyoureyes.app

Restaurant Owners

If you own or manage a restaurant and have questions about claiming your page or advertising:

• Email: restaurants@eatwithyoureyes.app

Frequently Asked Questions

How do I delete my account?

Go to Settings > Delete Account. This will permanently remove your account and all associated data.

How do I change my email?

Go to Settings > Edit Profile to update your email address.

Why can't I upload a video?

Make sure you've granted camera and photo library permissions in your device settings. Videos must be under 60 seconds.

How does the Foodie Score work?

Earn points by posting reviews, uploading videos, and engaging with the community. Level up to unlock new features and badges.